Phone: 301.230.9009   Phone: 888.942.9009   Fax: 301.230.9033  
Guarantees
Capitol Document Solutions is committed to earning and maintaining your business and building a long-term relationship. We will ensure your satisfaction by providing quality products and services that are the best in the industry.

4-Hour Guaranteed Response Time
With our 4-hour guaranteed response time you can be sure of fast, efficient service with minimal down time. In fact, our average response time is just 2 hours from the time a service call is placed to the time a technician reaches your destination. No gimmicks, no fake rebates, just real service done right the first time.

Free Delivery, Installation, and Training
We guarantee free delivery, installation, and training for the term of the equipment lease or the life of the copier.

Guaranteed Loaner Program
In the event your equipment needs to be serviced offsite, we guarantee we'll provide loaner equipment on request within 48 hours.

Guaranteed Replacement Program and 98% Uptime Guarantee
Reliable equipment and superior service are what we're all about. That's why we give you a 98% uptime guarantee. And if your equipment stops performing at the level of reliability and quality you have come to expect, we will replace it with the same or equivalent model for the remainder of the lease term.

Talk to the Top
We'll never give you the runaround! Capitol Document Solutions’ President, Orlando Whaley, is accessible to all customers at 301-230-9009, Extension 102.
 

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